Here are a list of communication techniques:
Oral Communication:
Oral communication could be said to be the most used form of communication because people could present something to their colleagues or lead a boardroom meeting, you must have vital skills. We are constantly using words verbally to inform our subordinates of a decision, provide information, etc... This is done by wither face-to-face or on the phone depending on the situation. The person on the receiving end would need to take consideration to ensure that he/she clearly understands what is being said. This shows that you would need to know what to say about both your listening and speaking skills, as you would have to carry out both roles in the workplace, with different people.
Written Communication:
Writing is used when you have to provide detailed information such as figures and facts, even while giving a presentation so it gives a brief understanding what written stuff goes with what. It is also generally used to send documents and other important material to stakeholders such as if i was sending a CV to company to see if they would let me in or not, which could then be stored for later use as it can be referred to easily as it is recorded. Other important documents such as contracts, memos, and minutes of meetings are also in written form for this purpose. It can be seen in recent years however, that verbal communication has been replaced to a great extent by a faster form of written communication, and that is email. You could also use videoconferencing and multiple way phone calls with several individuals simultaneously. Apart from a few glitches that could occur, these methods of communication have helped organizations come a long way.
Body Language:
Although the most common methods of communication are carried out orally or in writing, when it comes to management techniques, the power of non-verbal communication must never be underestimated. Your smile, your gestures and several other body movements send out a message to the people around you. You need to be mindful of this while dealing with your employees and customers. Always remember to maintain eye contact so there is a good chance that it will happen. This would show that you are serious and confident about what is being said.
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