Unit 05

Contribute to Good Working Relationships




Key roles and tasks in the production process

• Effective communication is essential when talking to people around the workplace so you can get more involved of what that person is talking about and the communication will have the effect of letting them know that you are interested in what they are talking about. When talking to people you work, ask other people for help if you get suck on anything and give more than just a yes or no answer so they have a full understanding of what you are going on about as in the end your opinions may help them or may not help them but at least you have offered to help them and tried but may have not succeeded and it helps you stand out as an individual. Just remember to be yourself and that the way people will see you as an individual not somebody who doesn't know anything about what they are talking about, as someone who isn't afraid to show their opinion and or to stand out from the crowd. An essential part of effective communication is to make eye contact because they will know if you care or not about what they asked you, make sure your looking at the person your talking to as if you look anywhere else, they may think you are being ignorant, or getting distracted by somebody else. You must make your speaking ability clear and effective. It is also important that when you are being spoken to that you look at the person being spoken by and don't look away to your computer or another person off because this information could be useful for you and beneficial to what you are doing your self. Even if the information doesn't make fully sense you could ask the person afterwards what some of the things he said that you didn't understand properly if he/she doesn't know what some of the words mean them selves look it up in a dictionary or ask an assessor if they know what the words mean.

How do you clarify, agree and revise working arrangements in a way which promotes good working relationships

• A contact is the main type of document that is a working agreement. A document that is signed by the employer and the employee starting what hours they work what breaks they work and how long they last till, their holiday entailment etc... As it is important to have these working agreement to make sure that the employee is pleased with the working time and they have agreed to them terms so they would not be able to complain about the hours for example: say if they thought they were working more hours than they should be they could complain but for nothing like brake times and lunch time and so on. The employer can't sack anyone for taking entitled holidays only working the hours that are agreed and so on because the employees have a certain amount of holidays taken.

The importance of balancing the needs of tasks and people

• It is important to balance workload as you need to have a good relationship with people because if you don't then their is going to be a lack of communication between them because of there is less time consuming between them which will cause problems with work if you have to work as part of a team and so on because this will be a disadvantage for being part of a team. you have also be focused to your work because if your not focused to your work then you won't have a chance in succeeding because the work that has been produced by the team will not have much of it done than what was provided for them which can mean a loss for the company so you have to balance your social life and your work in the workplace to have a better chance of succeeding this means that you will have a good chance in keeping the company up to date and back in track.

How i have prioritised my work load

• If you share information with colleges your lowering the chance of making human error because they might have not done something properly and when you share your information to show them where they wen wrong they will be able to see where they went wrong and improve on it, it also increase productivity which is very useful in the workplace because it is a measure of the efficiency of production.

• People do work – Work starts to be done and progress is monitored this means that there is more work being produced over time.
• Job gets signed off – When the work has been complete at this end then the work is sent to the client for signoff. At this point if the designs are signed off then the build can start on the front end.
• Job goes out the door – When the project has been complete the site will go live and then it will be complete which means the site has a chance to get viewed by others and get comments on the actual site whether it is good or not because everybody has their opinion about the particular site depending on what its about.