Unit 03

How to give constructive feedback

Defining the Creative Industries

Skillset is the Creative Industries' Sector Skills Council and works to raise skills levels in every sector of industry within its remit.
Skillset looks after twelve sectors:

• advertising;
• animation;
• computer games;
• facilities (which includes post production, studio and equipment hire, special physical effects, outside broadcast, processing laboratories, transmission, manufacture of AV equipment and other services for film and TV);
• fashion and textiles;
• film;
• interactive media;
• other content creation (pop promos, corporate and commercials production);
• photo imaging;
• publishing (books, journals, magazines, newspapers, directories and databases, news agencies, and electronic information services);
• radio; and
• television

           Constructive feedback

• Constructive feedback is when you giving or receiving a face-to-face conversation with a client/employee about something that he/she has not done well. You would need to have the facts and then provide some sort of direction to resolve the problem.

• Another way of giving constructive feedback is while you do it over the phone because if the receiving end has not provided the right information for the giving end the receiving end will not have to waste time by going to the giving person it would save time to let other members get a chance to do what ever they need employees for.

• In positive feedback situations, express appreciation. Appreciation alone is praise. Yet when you add it to the specifics of constructive feedback, your message carries an extra oomph of sincerity. 

For example: "Sue, your handling of all the processing work while John did the callbacks made for an efficient effort and showed good teamwork. Everything you did was accurate, as well. Thanks so much for helping out. Such initiative is a real value to the team."

• In negative feedback situations, express concern. A tone of concern communicates a sense of importance and care and provides the appropriate level of sincerity to the message. Tones such as anger, frustration, disappointment, and the ever-popular sarcasm tend to colour the language of the message and turn attempts at negative feedback into criticism. The content of the message gets lost in the noise and harshness. 

The purpose of negative feedback is to create awareness that can lead to correction or improvement in performance. If you can't give negative feedback in a helpful manner, in the language and tone of concern, you defeat its purpose.

Converting Technology

There are a few ways to convert energy, here are some examples;

• Satellite; GPS- gives you a satellite-based navigation system made up of a network of 24 satellites placed into orbit...
• Internet; Ipod(Hardware), iTunes(Music)- These have the whole distribution channel: e-commerce, sell, share...
• Wireless; In home- Purely wireless, information and data is pushed around via a router...

What constructive feedback means

• Constructive feedback is when it will help the organisation be the best it can be. Receiving constructive feedback will help me to learn how to do things better and more efficiently which will help me do the job i do properly, also giving constructive feedback will help others the way it will help me and make jobs easier to do.

The impact of converging technology on the workforce

• The impact of converging technology on the workforce is that something could go wrong and it might corrupt data so the business could loose valid information.